Frequently Asked Questions
Find answers to common questions about our veterinary services below. If you don't see your question answered, please contact our friendly team. We're always happy to help.
Yes. We're always welcoming new cats and dogs to our family. Call us or request an appointment online to get started.
Yes, walk-ins are welcome. We recommend calling ahead so we can make sure a vet is available to see your pet and keep your wait as short as possible.
Yes, during our opening hours. Please call us at 403-277-9111 before you come in so we can confirm a vet is available and we have the capacity to treat your pet right away.
We care for cats and dogs of every age, from their first puppy or kitten visit through their senior years.
We're at 1110 Panatella Blvd NW #410 Calgary, AB, with plenty of free parking right outside.
- Monday–Tuesday: 8:00 AM – 6:00 PM
- Wednesday–Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Call us at 403-277-9111 or fill out our request appointment form, and our team will get back to you to confirm a time.
Bring any previous medical and vaccination records, a list of current medications, and your pet on a leash or in a carrier.
We accept all major payment methods and work with pet insurance providers. Ask our team about your plan when you book.
Yes. We're an independently owned, Canadian clinic, so every decision is made here, for our patients and their families.
Once a year for most adult cats and dogs. Puppies, kittens and senior pets benefit from more frequent visits, and we'll recommend a schedule that suits your pet.
Every dog needs the core vaccines, which protect against rabies, distemper, parvovirus and hepatitis. Others, like kennel cough and leptospirosis, depend on your dog's lifestyle, and we'll talk through which make sense.
Every cat needs the core vaccines, which protect against rabies and the common feline viruses. Kittens are usually vaccinated against feline leukemia as well, and cats that go outdoors should continue it as adults.
Around 6 to 8 weeks old, with boosters every few weeks until they're about 16 weeks old.
After the first series, most vaccines are boosted at one year, then every one to three years depending on the vaccine.
Yes. Indoor cats can still be exposed through open doors, other pets or visitors, and boarding and grooming usually require them.
Yes. We'll recommend prevention that suits your pet's age, lifestyle and the time of year.
Yes. Older pets benefit from more frequent exams and bloodwork, so we can catch age-related problems early and keep them comfortable.
It depends on the size of your pet and what the exam and X-rays find. We give you an estimate before the cleaning and update it if teeth need to come out.
It varies with the tooth and how many need to come out. Extractions are quoted with the cleaning, once X-rays show what is needed.
With modern anesthetics and monitoring, the risk is low for most pets. It depends on your pet’s age and health, so every pet has an exam and bloodwork first and a registered technologist watching them from start to finish.
No. Without anesthesia, only the visible surface of the tooth can be scraped. Cleaning below the gumline, where dental disease starts, and taking X-rays both need a still, pain-free patient.
It varies by pet. Many dogs and cats need a cleaning about once a year, and small breeds and older pets often need one more often. We check your pet’s teeth at every exam and tell you when it’s time.
Bad breath, red or bleeding gums, yellow-brown tartar, drooling, dropping food, chewing on one side or pawing at the mouth. Cats often show nothing at all, which is why we check at every exam.
Because most dental disease is below the gumline, out of sight. X-rays show the roots and bone, so we know which teeth are healthy and which need treatment.
When it can’t be saved: a fractured tooth with the pulp exposed, a tooth loosened by advanced gum disease, a root abscess or resorption. Your pet goes home with pain relief and most are eating normally within a few days.
Yes, and it’s the best thing you can do between cleanings. Use a pet toothpaste, never a human one, and start slowly. We’re happy to show you how.
We’re at 1110 Panatella Blvd NW #410 Calgary, AB, in Panorama Hills, NW Calgary, just off Stoney Trail. Free parking is available.
Often around six months old, but the best time depends on your pet's species, breed and size, especially for large-breed dogs. We'll recommend the right time for yours.
It prevents unplanned litters, lowers the risk of some cancers and infections, and can reduce roaming, marking and other hormone-driven behaviours.
Their personality stays the same. Their metabolism may slow a little, so we'll help you adjust their food to keep them at a healthy weight.
Spays and neuters are among the most common surgeries we perform. Your pet is under anesthesia and monitored throughout, with pain relief before and after.
We recommend it. Pre-anesthetic bloodwork checks that your pet's organs are healthy enough for anesthesia.
No food from the night before, but water is fine until the morning. We'll give you exact instructions when you book.
Most pets go home the same day, once they're awake and comfortable.
About 10 to 14 days. Keep your pet calm, limit running and jumping, and stop them licking the incision, usually with a cone.
Some incisions are closed with dissolving stitches, and others need them removed after about 10 to 14 days. We'll tell you which your pet has.
It depends on your pet's species, size and age. Call us at 403-277-9111 for an estimate.
Still Have Questions?
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